Our services

From primary market research, analytics, strategy development to implementation and support, our comprehensive services can help your business thrive.

Custom Research: Demand Side

What are the patient/clinical needs? • What are the customer/HCP needs? • What are the market trends/geographical needs? • Who are the main players/competition and what do they offer/what do they lack? How can we measure the health of our brand and where to improve it? • How do we make our sales force the most effective?

Custom Research: Supply Side

What regulatory and market access challenges/processes do we need to follow? • What clinical data or real-world evidence will support our product launch? • What is the optimal pricing and contracting strategy to ensure profitability, market value and volume? • How is our supply chain strategy working? How is our distributor network functioning?

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Technology

Data Visualization specific to healthcare.

Text Analytics

We run industrial scale text analytics using platforms that help you make sense of unstructred data - mostly text.

We can provide literature scans, newsletters, competitive intelligence reports on demand using machine learning, natural language processing.

We are focused on text analytics, using natural language processing. We provide services around Emotion detection, Targeted sentiment analysis, Categorized sentiment analysis,Entity extraction,

Text extraction, Author extraction, Concepts identification,Taxonomy classification, Keywords extraction,Feeds extraction,Title extraction and Publication date extraction.

Literature Services

We identify publication trends, explore co-citations, map therapy domains, all the patterns of authorship, and the process of knowledge production. We monitor and map clinical trials and monitor FDA releases and build the complete bibliometrics involving the contribution of authors, journals, or specific works,

We use specific methods such as citation analysis, social network analysis, co-word, and content analysis, as well as text-mining based on NLP to achieve these goals.

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Patient Experience

Patient Experience is one of the key focus areas of the coming decade, with the year 2020 starting with pandemic, patient experience has taken the brunt of the demand -supply gap in healthcare. We are focused to help healthcare sector to get back to the KPI's and patients the experience they deserve.

Patient Voices

Full service patient experience solution from social media analysis to surveys

The final deliverable being patient journey maps.

Patient Communication

Mining patient feedback regularly gives you opportunities to address various kinds of patient dissatisfaction or poor experience. You can not only setup regular communication but also differentiated from competition to increase the credibility and visibility of your product or brand.

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Patient Compliance & Increasing ROI

Does patient feedback indicate non-compliance or poor compliance of your products, leading to risk of disease relapse? Use our services to mine the real reasons of poor compliance and build communication strategies to reach out to patients.